Privacy Policy for Lucky Time London

Welcome to Lucky Time London. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy explains how we collect, use, disclose, and protect your personal information.

1. Information We Collect

We may collect and process the following types of information about you:

• Personal Information: This includes your name, address, email address, phone number, and payment information when you make a purchase or contact us.
• Website Usage Data: We may collect information about your visits to our website, including your IP address, geographical location, browser type, referral source, length of visit, and page views.
• Communication Data: This includes any information you provide to us when you communicate with us via phone, email, or in person.

2. How We Use Your Information

We may use your personal information for the following purposes:

• To process and fulfill orders: We use your information to complete transactions and deliver products.
• To communicate with you: We may use your contact information to send you updates, promotional offers, or newsletters if you have opted-in to receive them.
• To improve our services: We analyse website usage data to enhance the user experience and tailor our services to your preferences.
• To comply with legal obligations: We may use your information to comply with applicable laws and regulations.

3. Sharing Your Information

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may share your information with:

• Service Providers: We may engage third-party companies to provide services on our behalf, such as payment processing and order delivery. These providers will have access to your information as necessary to perform their functions but are not permitted to use it for any other purpose.
• Legal Authorities: We may disclose your information to government authorities or law enforcement officials if required by law.

4. Security of Your Information

We are committed to ensuring that your information is secure. We have implemented appropriate technical and organisational measures to protect your personal information from unauthorised access, use, disclosure, alteration, or destruction.

5. Your Rights

You have the following rights concerning your personal information:

• Access: You can request a copy of the information we hold about you.
• Rectification: You can request corrections to any inaccurate or incomplete information.
• Erasure: You can request the deletion of your personal information where there is no compelling reason for its continued processing.
• Objection: You can object to the processing of your data for specific purposes, such as direct marketing.
• Restriction: You can request the restriction of processing under certain circumstances.

To exercise these rights, please contact us using the details provided below.

6. Contact Us

If you have any questions or concerns about this privacy policy or the way we handle your personal information, please contact us at:

• Phone: 07803 874 697
• Email: mail@luckytimelondon.com
• Address: Lucky Time London, 117 Portobello Road, London, W11 2DY

7. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Thank you for choosing Lucky Time London.